I spent the time since my last message testing out three of them, and found one in particular that I like a lot. There's no consequence for not doing so except constant vigilance against our suggestions to upgrade."Ĭan you provide a clear explanation of the benefit to Dropbox customers of accepting this upgrade, rather than just staying on the current, working version?Īs your response to my concerns was basically to suggest that the issue is with the Mac OS and was out of Dropbox's hands, I took the time to look at alternatives, and found that none of your competitors seem to be having the same problem and that there are quite a few alternative options. As it stands, the message you're sending to long-time customers is "Upgrade to this limited version of our software for no reason. If this change isn't actually required by Apple, but is being pushed by Dropbox for some other reason, then Dropbox needs to own up and clearly communicate that to customers. If Apple will at some point forcibly EOL the old version of Dropbox, Dropbox needs to communicate that (along with the expected timeline) to customers. If this is true, then there is simply no reason to "upgrade" to the new version of the app, which provides an inferior experience. Jay, I think this is the core of the comms problem Dropbox has around this update. One of the significant benefits of Dropbox has been that I have been able to move the dropbox folder to wherever I want it without any hassle.ĭoes this mean I have ditch Dropbox and use a different provider? Can I create a symlink to one of the external drives and continue to use that? Is there another solution? Although there are plenty of alternatives I would prefer not to have to change to a different provider if I can avoid you choose to upgrade or not, files will still sync from one device to another like normal. In any case I specifically do not want the data stored on the mac hard drive due to the physical security requirements. If the new dropbox software tries to move my dropbox folder to my mac drive it will fail as there will not be enough room given the space requirements of other software installed on the machines. The removable drives are several terabytes in size, giving ample storage capacity for my needs - my dropbox folder is currently close to 600Gb and will continue to grow in size. I keep my dropbox files on encrypted removable drives which are stored at a different location when not in use. I have several macs that I sync using dropbox, none of which has a large hard drive.
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